Amber Nexus Pricing: AI Voice Agent Plans for Every Business Size

Amber Nexus offers five pricing tiers designed for different business needs. The Basic plan starts at $0/month with $2 usable credits and 1 AI agent. The Edge plan is $99/month with $40 usable credits and 3 AI agents. The Pro plan is $299/month with $150 usable credits, 10 AI agents, and concurrent call features. The Business plan is $499/month with $250 usable credits, unlimited AI agents, and advanced call handling. Enterprise plans are fully customised with unlimited scalability, voice cloning, and custom integrations.

The Basic plan is designed for businesses exploring AI voice automation. It includes $2 in usable credits and access to 1 AI agent, allowing businesses to test AI-powered customer conversations without a monthly subscription commitment.

The Edge plan is priced at $99/month and includes $40 usable credits and support for up to 3 AI agents. It is ideal for small businesses looking to scale beyond a single AI voice agent while maintaining affordable operational costs.

The Pro plan is $299/month and includes $150 usable credits, up to 10 AI agents, and support for 10 concurrent calls. It also includes transfer-to-human-agent and transfer-to-AI-agent functionality, suitable for growing businesses handling active customer conversations across multiple workflows.

The Business plan is $499/month and includes $250 usable credits, unlimited AI agents, and support for up to 50 concurrent calls. It also includes PII masking, transfer-to-human-agent, and transfer-to-AI-agent capabilities, making it ideal for businesses operating at larger call volumes with enhanced security and operational requirements.

The Enterprise plan is fully customised. It includes unlimited AI agents, concurrent calls, PII masking, voice cloning, custom integrations, and advanced deployment support. Enterprise customers receive tailored infrastructure, onboarding, and operational configurations designed for large-scale deployments.

The Basic plan is ideal for testing AI voice agents. The Edge plan expands agent capacity for small teams. The Pro plan introduces concurrent calling and advanced call transfer features. The Business plan is designed for large-scale operations with unlimited agents and enhanced security features like PII masking. The Enterprise plan provides fully customised deployments with voice cloning, custom integrations, and enterprise-level scalability.

Amber Nexus pricing is based on plan features, usable credits, and AI agent capacity rather than per-user logins. This allows businesses to scale customer conversations efficiently without traditional seat-based pricing models.

Usable credits are the minutes included in your plan that allow your AI voice agents to handle calls. Every minute the agent speaks consumes one credit. The more your agents are used, the more credits are spent. Each plan provides a set number of credits per month, and once they are used up, you can purchase additional credits to continue using your agents without interruption. At the start of the next month, your plan’s credits are replenished automatically.

Yes. Businesses can upgrade their plan at any time as operational requirements grow. Upgrading unlocks additional AI agents, concurrent call capacity, advanced security features, and enterprise capabilities without disrupting existing workflows.